Privacy Policy
Last updated: February 2026
Vectra AV Engineering ("we", "our", or "us") operates the website https://www.vectravengineering.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your information when you use our Site.
1. Information We Collect
When you use our Site, we may collect the following:
1.1 Information You Provide
- Contact form. When you submit the contact form (e.g. "Request a Consultation"), we collect:
- Full name
- Email address
- Phone number (optional)
- Message content
This information is used solely to respond to your enquiry and to provide the services you request (e.g. AV consulting, project discussion).
1.2 Automatically Collected Information
- Usage data. Our hosting and analytics (if any) may collect general usage data such as pages visited, browser type, and approximate location. We do not use this to identify you personally unless required by law.
- Cookies and local storage. We may use minimal technical storage (e.g. to remember your theme preference) to improve your experience. We do not use advertising or tracking cookies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your contact form submissions and follow up on project or service enquiries.
- Send your message to our team (e.g. to info@vectravengineering.com) so we can provide AV engineering and support services.
- Improve our Site and services where applicable.
- Comply with applicable laws and protect our rights.
We do not sell, rent, or trade your personal information to third parties.
3. How We Share Your Information
- Contact form submissions. Your name, email, phone, and message are sent to our internal team and our email service provider (Resend) so we can receive and respond to your enquiry. We require our providers to protect your data and use it only for these purposes.
- Legal and safety. We may disclose information where required by law, court order, or to protect our rights, safety, or property.
4. Data Retention
We retain contact form submissions for as long as needed to respond to your enquiry and for a reasonable period thereafter for business and legal purposes. You may ask us to delete your data by contacting us at the details below.
5. Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Communication over the internet is not completely secure; we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct or update your data.
- Request deletion of your data.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
To exercise these rights or ask questions about this policy, contact us at info@vectravengineering.com.
7. Third-Party Links
Our Site may link to third-party sites (e.g. LinkedIn). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
8. Children
Our Site is not directed at children. We do not knowingly collect personal information from anyone under the age of 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will be revised when we do. Continued use of the Site after changes constitutes acceptance of the updated policy.
10. Contact Us
For any questions about this Privacy Policy or our data practices:
- Email: info@vectravengineering.com
- Website: https://www.vectravengineering.com
Vectra AV Engineering — Professional AV, Precisely Engineered.